Frequently asked questions

What is the minimum age to join the health club?

TEEN FITNESS

Teens aged 12 – 16

Teen members must complete a health and fitness appraisal with a parent present prior to training in the gym. 

Access to the gym is granted between 5am – 5pm with adult supervision. 24/7 gym access is not available on any teen memberships.

Group fitness is available for teen members with the exception of Bodypump and RPM as you must be over 16 to participate

 

Teens aged 16 – 18

Teens can upgrade to a Gold Membership with parental consent to allow them to train during centre staffed hours 

24/7 gym access is not available on any teen memberships

How do I book into classes online?

BOOK IN online through the members portal at (link to webpage) and click on the group fitness sessions tab to book into classes.

All class bookings are available 3hrs prior to class start time.

Please contact us directly on 9021 0900 if you’re having any issues with your online account.

How do I book my children into creche?

STEP 1:

Enrol your child by completing an enrolment form available at Oasis reception or download here. This needs to happen first before we can provide care for your child.

STEP 2:

Familiarise yourself with our parent handbook here.

STEP 3:

Book in to your preferred session online through the members portal and use the bookings function to select the session you would like to attend or book at the centre.

We recommend booking online, bookings can be made one week in advance up to three hours prior to the session start. On the day bookings will be accepted if we places available any bookings must have prior payment to secure your place.

Cost per child is $5 per 1.5hour care session.

If you’re having any trouble with the online booking tool please contact us on 9021 0900 or oca@goldfieldsoasis.com.au so we can help with getting you all set up.

FOLLOW OUR VIDEO GUIDE FOR BOOKING LINK

I’m interested in enrolling into swim school

The Goldfields Oasis Swim School holds over 100 lessons per week from  Monday to Saturday 9am – 12pm and Monday to Thursday from 3:45pm – 6:15pm. Please contact the swim school at oasis@goldfieldsoasis.com.au or at 9021 0900 directly to find a time and day that suits you best.

There are a variety of lessons available depending on the age and ability of swimmers:

Babies can start from 6months and progress to learn to swim program at 3 years at a cost of $29.50 per fortnight which covers 1 lesson per week

Learn to swim starts from 3years right through to adults at a cost of $32.50 per fortnight which covers 1 lesson per week

Oasis Development squad aims to develop competitive swimmers. These squads develop swimmers to improve their fitness and techniques across all four strokes. 

 Development squad starts at $32.50 per fortnight for 1 lesson per week. 

How do I make changes to my membership?

Staying fit can be hard work, but managing your membership shouldn’t be! 

You can take control of your regular payments – want to set your debit to weekly, fortnightly or monthly? Now you can and you can even choose the day the account is debited it’s totally up to you.

If you would like to take advantage of more flexible membership payment options by adjusting the day or frequency your regular debit comes out  please contact us through email – oasis@goldfieldsoasis.com.au or in person during your next visit. 

We’ve also created a new members area online that allows you to make adjustments to your membership including – updating your personal or banking details, and lodging a suspension or cancellation request quickly and easily.

Click the link to take you there to create your members account https://goldfieldsoasis.ckb.wa.gov.au/ 

Alternatively, if you would like to request a suspension or cancellation for your membership please send your request in writing to oasis@goldfieldsoasis.com.au or complete a customer request form in person at Oasis reception.

Read our membership terms and conditions